​Warranty Coverage (Non-Human Damage):​​
We provide a ​1-year manufacturer's warranty​ (starting from the product's activation date). For non-human-caused malfunctions, you may contact your ​purchase channel or our official customer service​ with the product details to receive ​free repair or replacement services.

​Human-Caused Damage:​​
If the damage is caused by user mishandling, please contact your ​purchase channel or our official customer service​ for an assessment. ​Repair or replacement fees will apply​ based on the evaluation.

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The membership fee helps maintain the stable operation and continuous improvement of core features, including:
​AI model maintenance and upgrades​
​Server operations​
​Data storage​
​Voice interaction services​
Different product packages come with corresponding ​membership benefit cards.

⚠️ ​Note:​​ When your membership expires, ​Smart Mode features will no longer be available.

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In AI Smart Mode, users can enjoy:
​AI-powered conversations​ with the built-in intelligent character
​Object scanning & recognition​ (with scientific explanations)
​Original serialized storytelling​
​Multilingual learning

For detailed instructions, please check: ​​"Brand News" → "Video Center" → "Official Tutorials"​.

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Currently, the Pulse V-1 features ​50 built-in light effects​ and ​30 built-in sound effects, with ​ongoing updates​ to expand the collection.

Users can unlock ​additional hidden effects​ by completing missions & earning achievements.

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It shares both ​classic tales​ and ​original stories​ from our team, tailored to your child's personality - all filled with ​positive values​ and meaningful lessons.

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The Mission System refreshes ​three daily tasks​ that sync to your Pulse V-1, encouraging children to earn ​reward tokens​ by completing them.

Tasks include activities like:
Scanning specific objects
Listening to AI storytelling
(All tasks are child-safe with no inappropriate content or dangerous actions.)

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The Honor System features ​prestigious titles and badges​ that unlock as you accumulate achievements through daily tasks and playtime.

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Tokens can be redeemed in the APP's ​store for virtual items, such as ​sound effects, light effects,
and server renewal cards.

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No. Once paired, the product will ​automatically connect to the internet at startup, with ​data syncing seamlessly between devices.

You can also ​remotely configure the product's network settings​ via the APP.

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